Returns & Exchanges
How to Place a Return?
We offer two easy ways to return your shoes:
Option 1 – Online Portal (Fastest & Easiest)
Submit your return through our online portal
Follow the steps, choose exchange or refund, and you’ll receive instructions for sending your shoes back.
Option 2 – Return by Post with Printed Form
If you’d prefer, you can return your shoes directly to our warehouse along with the Return Form (please print and fill it out).
Australian Customers
CC Resorts
1/99 Silverwater Road
Silverwater NSW 2128
NZ Customers
CC Resorts
14/273 Neilson Street
Onehunga, Auckland 1061
📧 For any questions, please contact us at info@ccresorts.com.au
Please note: Return postage costs are the responsibility of the customer.